Return Policy

Last Updated August 14, 2020

Moondream Labs LLC (“MDL”) operates the website and Yacho web application (collectively the “Services”). This page informs you of our policies regarding the return of purchased items through the Services. This policy DOES NOT pertain to items purchased outside of the Services or directly through third parties. Any use of defined terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

We may update this Return Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Changes to this Return Policy are effective when they are posted on this page. We will let you know via email and/or a prominent notice on the Services, prior to the change becoming effective and update the “Last Updated” at the top of this Return Policy. You are advised to review this Return Policy periodically for any changes. Unless otherwise defined in this Return Policy, terms used in this Return Policy have the same meanings as in our Terms and Conditions, accessible from

Third Party Sellers

Yacho does not manufacture or ship gifts at this time, rather we provide links to purchase items through third party retailers & artisans (“Seller” or “Sellers”). For any items purchased directly through Seller, returns are handled by them. Each Seller handles returns a little bit differently, so please contact them for more information.

You can find return & exchange policy details on each Seller’s page.

Contact Us

For more information about our Return Policy, or if you have questions please contact us by email at or by mail using the details provided below:

Moondream Labs LLC
260 E. Main Street
Suite 6925
Rochester, NY, 14604
United States


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